CeR Annual Report 2020.pdf

<div>2020 was, as we all know, a year of disruption. We </div><div>instructed all staff to work from home a few days before </div><div>the first lockdown was declared, so we were set up and </div><div>ready to go with our own remote working from the outset. </div><div>During those first few weeks of lockdown, hundreds of </div><div>researchers found themselves unable to access their data, </div><div>labs and computers. We moved into triage mode and began </div><div>offering daily drop-in sessions and workshops to researchers </div><div>(over zoom) to help with moving files, accessing remote </div><div>computational resources and navigating the University's </div><div>VPN client. We experienced very high demand during this </div><div>time, and kept the daily drop-in sessions going for an entire </div><div>month whilst the University's researchers adjusted to the </div><div>new normal of working from home. </div>