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Lightspeed Customer Journey Mapping

dataset
posted on 11.11.2016, 00:09 by Cameron McLean
A lightweight set of tools and a process to capture customer experience, and map service processes from a customer centric point of view.

History

Publisher (e.g. University of Auckland)

University of Auckland

Contact email

ca.mclean@auckland.ac.nz

Licence

Exports

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Licence

Exports